Shipping & Returns
Due to high demand during our EOFY sale, please allow up to 10 business days for your order to be handmade and shipped. We're working as quickly (and carefully) as possible to get your order to you — thank you so much for your patience and support!
STANDARD FLAT RATE SHIPPING $8.97
We use Australia Post for our shipping. Each standard shipping order will be hand made to order, and posted within 4-6 business days (excludes weekends) of order being placed. Please note if we are running a sale or experiencing an influx of orders this may take a little longer due to the handmade nature of the product.
RUSH MY ORDER $30
Your order is our priority and we will hand make it and ship it before any other order, usually within 2-3 business days (normal turnaround 4-6 business days)
OVERSEAS SHIPPING
Please see the cost at checkout. Expected delivery times from 15-30 days.
EXPRESS SHIPPING $23
Express shipping is available at checkout, 4-6 business days to handmake your order. Then Express shipping to your door.
LOCAL DELIVERY
If you live within 10km of the postcode 5092 in Adelaide South Australia, we offer a capped delivery fee of $5 on all orders.
FREE LOCAL PICK UP
FREE Local pick up at postcode 5092 available to all residents in Adelaide, SA. Address provided in purchase confirmation email.
Free Returns & Money Back Guarantee
At Darne Creations, we want you to shop with confidence and peace of mind. That's why we offer a hassle-free returns policy and a money-back guarantee on all eligible purchases. If for any reason you're not completely satisfied with your order, we've got you covered.
Free Returns:
We understand that sometimes things just don't work out as planned. That's why we offer free returns on all eligible products within 15 days of delivery. Whether you've changed your mind, received a faulty item, or simply aren't satisfied with your purchase, we'll make the return process as easy as possible for you.
To initiate a return, simply contact our customer service team with your order details here, and we'll provide you with a return label and instructions on how to send the item back to us. Once we receive the returned item in its original condition, we'll issue a refund to your original payment method.
Money Back Guarantee:
Your satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a money-back guarantee. If you're unhappy with your order for any reason, simply let us know, and we'll refund your purchase price in full, no questions asked.
To request a refund, please contact our customer service team within 15 days of receiving your order. We'll guide you through the process and ensure that you receive your refund promptly.
Please note that certain items may not be eligible for returns or refunds, such as personalised or custom-made products, as well as items that have been used, damaged or altered after delivery. Additionally, return shipping costs may apply for international orders.
If you have any questions or concerns about our returns and money-back guarantee policy, please don't hesitate to contact us. Your satisfaction is our priority, and we're here to ensure that you have a positive shopping experience with Darne Creations.
Let customers speak for us
from 61 reviewsOllie is amazing! My daughter was not loving mat time she would cry until I would pick her up cue Ollie when we placed Ollie on her whilst laying on the mat she would happily lie there kicking her legs and looking around it instantly calmed her.
Really great
Beautifully crafted gift for my premmy grandson.
It is a precious n beautiful work that is available to all mothers who wants to bond with their baby in NICU,or just wants to comfort their newborn through night n nap times at daytime
I feel so lucky n blessed to get one of her work for my baby ,n what a pretty heartwarming box it's arrived to us with a heartwarming message from the artist herself I am so happy with my purchase n will recommend everyone reading this review to run to her website and purchase on of her work.
Super soft.
It's so soft and absolutely beautiful. Amazing quality. I can't wait for bub to arrive and see bub hold it and enjoy it
I absolutely love this octopus, it's so sweet and can tell it's made with love. The owners is so sweet too, so personal and special and can tell there is a huge passion for this. I am so excited to give it to my bub when she is here.
In love 😍 so beautifully made and soft. So nice to have a handmade item and to speak to a kind person with a great service. Only took a week and a bit to get to me in WA.
It is so perfect. Thank you for putting some much love into what you do.
Beautifully made, so sweet and soft and my little one loves it.
Cannot recommend enough!
I ordered Ollie the octopus and a mini Ollie and I cannot get over how adorable and soft they are!
My baby will absolutely love cuddling the Ollie’s when they’re older.
Run don’t walk, order your Ollie today…you won’t regret it ❤️
Beautiful soft and pefectly formed .
Custer service is absolutely amazing too ...
So impressed with Ollie! He arrived just as we were heading home for the nicu- but has kept my baby settled as sleeps in the Moses basket and co sleeper. He even comes for rides in the pram. She enjoys touching his tentacles and rubbing her head/face on his face. Don’t give purchasing Ollie a second thought- it’ll be the best thing you buy today!
I purchased a mushroom Ollie for my nephew Noah. His been in the NICU since birth and will be 1 month old in a few days..
My sister slept with his Ollie and took him into hospital today to be with Noah whilst she isn’t there..
Absolutely love the idea of this.. My sister was so thankful for the gift and knows that Noah will love his Ollie as he grows!
Ollie is so soft and cute.. I gave him a little squeeze before my sister took him home.
Amazing idea 🩵
My waters broke at 36+4, and my son arrived 37 weeks. Thankfully he didn’t need to be in NICU but I still felt the idea of the tentacles replicating the umbilical cord was something I wanted to offer him even just as a comfort. Ollie is much softer than I expected and is a gorgeous gift for someone or to buy for yourself and bubs. It came with a handwritten note and beautifully packaged. It’s always nice to support a local business.
I would highly recommend to any mommas considering Ollie, and it doesn’t have to be just for NICU babies.
Thank you so much Sharne @ Darne Creations for our little Ollie. Its so comforting to know that Josiah has his little Ollie with him when we can't be with him. It's absolutely the perfect little companion. So soft, plush and made with so much love. We can't thank you enough xxx