Shipping & Returns
Please note we currently CANNOT POST packages to the USA. As soon as Australia post is back up and running we will re-open to USA. Thank you for your understanding and sorry for the inconvenience.
STANDARD FLAT RATE SHIPPING $8.97
We use Australia Post for our shipping. Each standard shipping order will be hand made to order, and posted within 4-6 business days (excludes weekends) of order being placed. Please note if we are running a sale or experiencing an influx of orders this may take a little longer due to the handmade nature of the product.
RUSH MY ORDER $30
Your order is our priority and we will hand make it and ship it before any other order, usually within 2-3 business days (normal turnaround 4-6 business days)
OVERSEAS SHIPPING
Please see the cost at checkout. Expected delivery times from 15-30 days.
EXPRESS SHIPPING $23
Express shipping is available at checkout, 4-6 business days to handmake your order. Then Express shipping to your door.
LOCAL DELIVERY
If you live within 10km of the postcode 5092 in Adelaide South Australia, we offer a capped delivery fee of $5 on all orders.
FREE LOCAL PICK UP
FREE Local pick up at postcode 5092 available to all residents in Adelaide, SA. Address provided in purchase confirmation email.
Free Returns & Money Back Guarantee
At Darne Creations, we want you to shop with confidence and peace of mind. That's why we offer a hassle-free returns policy and a money-back guarantee on all eligible purchases. If for any reason you're not completely satisfied with your order, we've got you covered.
Free Returns:
We understand that sometimes things just don't work out as planned. That's why we offer free returns on all eligible products within 15 days of delivery. Whether you've changed your mind, received a faulty item, or simply aren't satisfied with your purchase, we'll make the return process as easy as possible for you.
To initiate a return, simply contact our customer service team with your order details here, and we'll provide you with a return label and instructions on how to send the item back to us. Once we receive the returned item in its original condition, we'll issue a refund to your original payment method.
Money Back Guarantee:
Your satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a money-back guarantee. If you're unhappy with your order for any reason, simply let us know, and we'll refund your purchase price in full, no questions asked.
To request a refund, please contact our customer service team within 15 days of receiving your order. We'll guide you through the process and ensure that you receive your refund promptly.
Please note that certain items may not be eligible for returns or refunds, such as personalised or custom-made products, as well as items that have been used, damaged or altered after delivery. Additionally, return shipping costs may apply for international orders.
If you have any questions or concerns about our returns and money-back guarantee policy, please don't hesitate to contact us. Your satisfaction is our priority, and we're here to ensure that you have a positive shopping experience with Darne Creations.
Let customers speak for us
from 81 reviewsI ordered my great nephew a sage green one as he had heart surgery when he was 7 days old Sharne was so incredibly amazing she made it within 24 hours and had it posted to the hospital straight away. I cannot thank her enough for her kindness she showed to me. It arrived today and he loves it thank you so much I will be buying again xx
I bought a sage Ollie Octopus for my niece and her partner. She is pregnant with her first baby. They thought it was gorgeous and said it was the first NEW gift they had received as they had only hand me downs so far.
Happy to support small businesses that produce amazing products ☺️
Just right for little fingers and hands.
Goodness me what beautiful creations. My grandchildren will love them!
With a number of different companies advertising a similar product online, I was so happy that I chose Darne Creations. I was extremely impressed that the quality of the product was just as beautiful in person as it was in the images online! Would recommend.
Love it. Got it for my grandson due in December for a comfort toy 💙
Ordered the Mini Ollie Octopus in mushroom and it was perfect. Wouldn’t hesitate to buy one.
We have bought this in anticipation of a NICU baby on arrival any time now, so we haven't quite tested it on the bub yet. We got one of a different colour for our toddler girl so she could hold on to the tentacles while I'm away in the hospital. We love love love the tentacles but I did find the round head a little too big to cuddle for us adults, but seems to fit perfectly for my toddler
Sharne went the extra mile for us delivering our Ollie to us in hospital in less than 24 hours. I can’t thank you enough the quality is beautiful and our little man loves it, already holding it in his hands and will help him learn to use his hands and gain strength again. Thanks so much for your incredible supportive service.
The beauty and softness of the Limited Edition Mini Ollie exceed all of my expectations!
I have never seen such a great bond between my son and his plush toys until he got olli the octopus he doesn’t let it out of his site it comes absolutely everywhere with us he’s just in awe over it he adores it so much 🩷
I highly recommend buying off this business the lady that makes them is the most beautiful and kind person in the world and she really deserves our support and kindness. Xx
Wrapped with this purchase! I bought it for my daughter who is due very soon and she is currently sleeping with it to transfer her scent ready for her bundle of joy
I bought an Ollie the octopus for my little boy whilst I was pregnant. I wanted something sweet and different to be his comforter. We now take it everywhere with us. I will be buying a second as a back up and also will be purchasing one for my best friend who is pregnant !
So soft and beautifully made!
Our Ollie arrived and is beautifully made and so soft. It was the comfort from the mother’s scent and the images of little fingers holding tentacles that won my heart. I can’t wait for my grandson to snuggle his Ollie.